FAQ

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1What are your hours?
Winter Hours: 7 am to 7 pm

Brentwood Location Hours: 7 am to 9 pm
2What does NoPileups mean?
SuperClean Car Wash is one of the only washes in the area that uses state of the art anti-collusion software called No Pile-ups. This software tracks the vehicle using our camera system. If a car stops in the middle of the wash process, No Pile-ups automatically shuts the conveyor off to avoid any collisions, keeping you and your vehicle safe.
3How long does it take to get a car wash?
Unlike car washes typically found at gas stations, SuperClean Car Wash uses a conveyor that keeps cars moving even if there are cars in line. The entire wash lasts no longer than THREE MINUTES. Since there is no waiting for the car in front of you to finish, you will rarely spend more than five minutes from the time you pull in to when you are SuperCleaned!
4What is Triple Foam?
Our Triple Foam treatment is a low ph foaming conditioner that leaves your vehicle’s paint and clear coat with a great shine (and the colors are super fun!)
5Do you take Credit/Debit Cards for payment?
SuperClean Xpress accepts Visa, Mastercard, Discover Card, and American Express, as well as any debit cards with a Visa or Mastercard logo on it. We also accept cash but no personal checks.
6Why is my car still wet after the dry cycle?
At SuperClean Car Wash we use powerful dryers or “blowers” at the end of your wash cycle to remove most of the water used to rinse the car. There will, however, always be some amount of water left on the car. SuperClean uses a Spot Free Rinse comprised of pure water from our Reverse Osmosis filtration system. Any remaining water left on the car will dry within minutes without leaving spots on your car.
7Are the vacuums free?
Yes! The self serve vacuums at all SuperClean Car Wash locations are free for our customers.
8Is my vehicle too tall?
While each location may vary slightly, generally the height of your vehicle can not exceed seven feet, two inches.
9I have a bug shield or bike rack, etc. Is it safe?
We have many customers who have after-market products, such as those mentioned above, that come through our wash regularly. Having said that, we cannot guarantee that yours will be OK. We only guarantee vehicles and parts that are factory installed.
10Why should I clean out my truck bed before going through the wash?
Debris left in truck beds can cause damage to your vehicle as well as the car wash equipment if not removed before entering the car wash. Debris may get caught in the cloth or be blown back onto your vehicle, which can cause scratches to your car and cars that follow.
11When will I get charged for my Unlimited Car Wash Membership?
Your credit card will be charged every 30 days from the day you signed up.
12Are my tires too wide?
Tire width must not exceed 13.5 inches. There is no maximum for rims. Dually trucks ARE NOT ALLOWED.
13Do you use brushes? Are you touchless?
SuperClean Car Wash systems are “brushless” and utilize a neoprene foam (the material used in scuba suits) to be safer than hand-washing or “touchless” systems that may use harmful chemicals on your car’s finish. Fully automated and computerized, the high-quality system is categorized as an exterior conveyor wash.
14How do I cancel my Unlimited Membership?
You may cancel your membership in the Unlimited Monthly Membership Program at any time. If you are interested in canceling your membership, you can do so on our website or at any SuperClean Car Wash site 7 days before your renewal date.

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